clients / case studies / businesses
Credit Union West
Goal
To boost online capabilities and presence
Solution
Ephibian's Content Management System and a customized forms processing tool
Results
Introduction
Credit Union West wished to enhance its web presence by offering additional banking features online. The central part of this was the automation, through the internet, of its various forms processing, and the ability for them to manage their own site.This was not a simple static process; management needed to have the ability to build their own forms together with a content management solution which enabled them to be able to update their website themselves in the absence of any programming knowledge.
What did we do?
- Provided the ability to manage website content internally
- Allowed multiple personnel to work through forms processing efficiently
- Built-in functionality for staff to create custom reports
- System allows staff to customize site:
- Text
- Graphics
- Colors
- Fonts
How did we do it?
- Implemented our Content Management System
- Designed and built a queuing mechanism for multiple personnel forms processing
- Provided training to staff on how to use the Forms-building tool to maintain and publish forms online with no programming knowledge